James T Klx

Cancel policy

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My job is reinstating medical insurance.. therefore I need to cancel this policy.. thank you very much for you time
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Michael P Rxh

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Verified Reviewer

Out of business?

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Web contacts dont work. All phone numbers are no longer in service. Not by paying on claims. Still collecting money each month.
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Loss:
$1050
Cons:
  • No such business

Preferred solution: Coverage or refund.

Virginia S Zst

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Verified Reviewer
| map-marker Paragould, Arkansas

I believe i was wrongly denied first occurrence insurance unfairly

I had been talking to various agents for many days. I finally got my claims submitted and several agents had assured Mr I had finally submitted the proper info. I have been paying many years back when manhattan was central united. Each agent game me the thumbs up until yesterday an agent said my policy only covered mylenoma (sp)I happen to know I had relative who tool out insurance same time at a school we both worked at. He submitted a claims for basal cell carcinoma and promptly receive his first occurrence payment. I submitted diagnosis of squamous cell carcinoma (they are first occurrence cancers and after going through all the putting off) the last agent says I are not eligible. Im asking where is the fairness in that? I have originally been very high on manhattan and get my mammogram regularly and get paid promptly. I am very upset with the way I have been put off and assured things would be taken care of and it hasnt. Please reconsider and treat all people fairly. Thank you. Virginia Scheer
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User's recommendation: Your insurance will take your money and then try to weasel out of their obligation.

Hayven C

To get a list of providers for my dental insurance

Every number I have called on from my insurance card and on my paperwork is down. I can't even find a working number for them online. I'm not paying to get a list of providers when I already pay for insurance every month. They should have an available list that I can receive for what I already pay for the insurance monthly.
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User's recommendation: If this isn't resolved, I'd pay a little more for a better insurance that I can actually get through to.

Anonymous
map-marker Smithville, Tennessee

Cancel policy

Could never get any of your phone numbers to work so I called my bank and took care of having your payment canceled
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Markelle Jpv
map-marker Fort Myers, Florida

Cannot reach the online service

Need to access the online service to print documents needed to complete a claim. Cannot get through on any of the provided sites. Tried to call the customer service phone numbers and the call cannot be completed. Ive been doing trying both for over 90 minutes
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User's recommendation: Don’t buy this insurance! Most drs don’t take it and you will just hit brick walls when trying to file your own claims

Mark B Iyw

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Verified Reviewer
| map-marker Continental, Ohio

Return our money

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policy number 72-83**** we called to cancel this policy, We didn't want to keep it til Jan 1st 2023. We have no use to keep this policy. please credit our account 156.78. Thank you for your service. Any questions call 419-551-****.
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User's recommendation: we didn't use this policy so i'm not sure of any claims

Mark m Dho

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Verified Reviewer

This company sold me this insurance policy which is not what i needed. Then kept my money

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I was not happy with my insurance I have now so I contacted Manhattan to see what they had to offer. i was told this insurance was good and was what i needed. come to find out it was supplemental insurance and even my Obamacare doctors would not take it. I canceled with them and now the agent has blocked me and they do not want to give me my money back.
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Loss:
$1543

Preferred solution: Full refund

User's recommendation: don't trust this company all they want is your money.

Leslie B Ndv

I never got to speak to anyone

I was never connected with anyone I cant get into my account to pay you. It also wont let me register. I called first from the letter I received and i was told i would have to register on line. I just want to make a payment. This is madness. I will be looking into other services because you make it so difficult to contact you and I dont have the patience or time for this. Have a good day.
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Pros:
  • Never had a problem before
Cons:
  • Cant get help

Preferred solution: Let the company propose a solution

User's recommendation: Dont bother

Anonymous
map-marker Los Angeles, California

Insurance card

What vision center accepts Manhatten ?LIFE? Tried local neighborhood eyeglass center and they don't accept. Does costco Manhatten life?
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Anonymous
map-marker Charlotte, North Carolina

Lost card

I put my card in a different part a book and I cant find it ! Helping to get my replacement card was really easy
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User's recommendation: Amazing customer service

wanda w Xmv
map-marker Louisville, Kentucky

I have a life insurace policy with manhaten life inc

getting a copy of my policy from manhatten inc company thank you.i dont know what else to write.so i will add my name to make 100 symbols wanda ann ward
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Preferred solution: a copy of my policy

Anonymous
map-marker Forest Park, Georgia

No pay out/ giving Me the run around

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Customer service agents are not knowledgeable when it comes to articulating the process. This is a deceitful company; the premium that you pay for is not the amount you Will receive after filing a claim, you only get 50% of it. They want you to file a claim while youre in the hospital and incapable of writing. Unprofessional and Bogus
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Anonymous
map-marker Louisville, Kentucky

Claim

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I have sent the documents on 2 Different occasion's. They say they have not received it. I had my car accident on July the 15th-2021. I have 2 receive my benefits. Unsatisfied customer
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User's recommendation: Like the monthly. Premium. They have yet 2 pay me. Been waiting 6 months now

Shawanna Art

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Verified Reviewer
| map-marker Walkersville, Maryland

Checking my dental insurance

Don't see payments being taken out of my account. Not sure if I still have insurance. Please call me back at 301639****.would like to talk to someone donenone
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Hannah W Cqo

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Verified Reviewer
| map-marker Virginia Beach, Virginia

Lost policy information

I have no policy information nor a card with the information I have a dental plan supposedly with you all you have been taking money out of my bank account since May
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Loss:
$4

Preferred solution: Full refund

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